Frequently asked questions
Can I trust Novu Wallet?
Thousands of customers already use Novu Wallet. Orders are sent with tracking, our team is easy to reach through the contact page, and you have 60 days to return your wallet if it is not right for you.
What makes Novu Wallet better than other slim wallets?
Three things stand out. Up to 11 cards and 15 notes without folding in a slim profile. The Smart Slide mechanism fans your cards out at the press of a button. And you get a zipped coin pocket, which many slim wallets leave out.
How long does delivery take?
Every order is processed within 24 hours and sent with a tracking number. Delivery normally takes 5 to 7 working days. Shipping is free on orders over £49.
Are my cards protected from scanning?
Yes. Novu Wallet has built-in RFID protection to help stop contactless card scanning. No extra sleeve needed. Just load your cards and go.
What if I do not like it?
No problem. You have 60 days to try it at home. If you are not fully happy, start a return through our contact page for a full refund. The only exception is personalised engraving, because those wallets are made just for you.